Great tasting, clean, naturally cooked meals and extremely filling. Customer service is always stellar. Prices are decent..very much worth the stop, and family-friendly.
Good food. Big parking lot. Loves across street should you not want Petro
First we sat for 15 minutes and no one came to bring us men's so we moved to another section. It took another 10 minutes for the waitress to come to us. In which she only had one menu she had to get another. The workers were all busy talking and joking around instead of taking care of customers. 20 minutes later the waitress comes to us to tell us our food should be out soon. The computer had to be restarted because the tickets were not going through to the cooks. When we finally got our food, the sandwiches were not that great. The best part of the meal was the fries. This is why these restaurants are losing business.
Service staff rude more interested in talking with co-workers. Service slow when you get waited on. Ordered 3 different meals, out of them all, wouldn't have been so bad if they had come back and told me right away but 15 minutes later they decide to let you know. They need some real help not people looking for a pay check and that goes for the restaurant management as well.
Had a bad customer service experience here. Not sure if it was a race thing or just a poor employee? Maybe both. The manager did a great job of compensating for the poor performance of his employee and I appreciate it but it was still unpleasant after a long day on the road. The food was ok. The waitress didn’t bring silverware, let our food sit until it was cold, made smart comments and just went out of her way to be rude to two tired white drivers. I hope the manager tells her and her attitude to take a hike she is ruining what is a pretty nice facility. We may give it another try but only because the manager did his best to be apologetic.
Iron Skillet Restaurant is a US Restaurant based in Gary, Indiana. Iron Skillet Restaurant is located at 3001 Grant St, Gary, IN 46408, USA.
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