My worst experience shopping for furniture the African American older male working there named Dwayne was very unprofessional and rude upon picking up my mattress I noticed there was a tear on it at that point Dwayne said I had to wait 3 days to get a new one. Once i picked up the new mattress and removed the plastic the mattress had a heavy stench of smoke. Upon calling burr furniture I spoke with Dwayne and informed him about stench he said that was impossible and began arguing with me and stated that they could not exchange or refund the mattress. When I finally spoke to the manager Robert he was worst than Dwayne he began arguing with me as well and he was very irate and spoke In a rude loud pitched voice and stated that i could not get an exchange or refund worst place to shop for furniture I suggest people spend their hard earned money at a reputable store where they will get some respect and hassle free situation. I will never shop at a place where the owner and associates argue and with the customers
Small place I had to wait for My matress to get picked up from a warehouse somewhere else
WORST EXPERIENCE EVER, THE BLACK GUY THERE SO BUSY TRYING TO FLIRT HE MESSED UP MY ORDER I TOLD I WANTED KING SIZE PILLOW TOP AND THE DUMMY PUT QUEEN SIZE HE ALSO TOLD ME I WOULD BE THE FIRST PERSON ON DELIVERY AND THEY WOULD BE THERE AROUND 11 BUT DIDN'T GET THERE UNTIL 12;30 AND THEN TRIED TO CHARGE ME A 160 BECAUSE HIS MANAGER MESSED UP, I GOT MY REFUND AND WENT TO ASHLEY FURNITURE, NEVER DO BUSINESS WITH THEM THEY ARE A RIP OFF AND THEN THE BLACK GUY HAD NERVE TO TELL ME DONT GET NO ATTITUDE WELL GUESS WHAT I WOULDN'T HAVE NO ATTITUDE IF YOU NEVER WOULDN'T HAVE MESSED UP MY ORDER HE WAS TO BUSY FLIRTING IN MY FACE!!! THAT PLACE SUCKS
This place has the best prices I have found anywhere, and I have been to every furniture store in the area. The owner is a great guy, and genuinely cares for his customers. After you shop here you won't go no where else.
They have affordable furniture and a layaway.
Burr Furniture is a US Furniture Store based in Gary, Indiana. Burr Furniture is located at 5404 W 25th Ave, Gary, IN 46406, USA.
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